I e-mailed you late last night for a manual, and you delivered fresh to my mailbox at three o'clock the next day. That's what I call customer service.

Thanks very much.

Andii Clayton

I just wanted to write to let you know just how efficient, professional and friendly the service I have received has been. I am a big fan of Korg products having used them almost exclusively for the past 12 years and the support and advice I have received has been a credit to your organisation. My respect for Korg has been strengthened greatly by my experience over the past weeks.

Kindest regards

John Clarke

Subject: Feedback on customer service

Dear Sir/Madam,

This morning I phoned your tech support unit for advice re my PA1X Pro keyboard. Within about 10 mins I had an E-mail with the answers to my queries. Excellent service. I also particularly like the website for the PA1x which is constantly updated with new info and operating systems free of charge. As a new Korg customer, this is exactly what I want and I am very impressed. Please keep it up.

Thanks.

Derek Bradburn.

Subject: Re: Korg Website Support Request

Dear Team,

Many thanks for your prompt reply. As a result of your prompt help, I am confirming the order tomorrow and once again it is a pleasure to deal with a Company with such an excellent support service.

Cheers
Mike Lee

Many, many thanks for sorting my Takamine eg10c out for me. It's like playing a new guitar again.

You have restored my faith in customer service.Please pass my thanks on to the guitar techs, who were also very helpful.

I will endeavour to praise Takamine customer support whenever I speak to fellow guitarists.

Once again, thank you to you all

Keith Lewington

Subject: Re: Korg Website Support Request

Thanks... im there now...!!! great support...!!!! ill be sure to let others know!!

miguel.

Subject: Thanks!

I'm most impressed with the quick reply!!

Nik Lehto

Subject: Email thanks

Many thanks for your swift reply! I'd just like to add that I think the Prophecy is still a great synth and I'm very impressed with Korg as a company. My next synth will almost certainly be another Korg!

Regards,

Simon Gains.

Subject: Appreciation

Thank you for your wonderful page, the downloads, etc.

You've been a great help to us over on this side of the pond. No need to respond.

Thanx again frum

West Verjinya - Jim

Subject: Website Feedback

Thank you so much for restoring my aging M1 with its presets. Your service was outstanding. Congratulations to all at Korg.

Yours Chris Morley

Many thanks for the prompt reply - Guess what? - When I went to try the remedy attempts you suggested the damn thing fired-up perfectly!! So, once again, many thanks, good of you to take the time,

Sincerely,

Mike Morgan

Many thx for a very quick and excellent response May I say I look forward to buying many more Takamine products in the very near future.

Once again many thanx

Andrew

Thanks for your quick reply again! Everything is working well now. I really appreciate your help. Thank you so much. I continue to enjoy the wonderful Triton Studio ...!!

Yours sincerely,

Johny Verheyden

Received the battery cover this morning and im delighted with it. Once again for a quick and excellent customer service i thank you. The quick service you gave me led me to not cancel any of my upcoming shows and for this i greatly thank you

Yours Loyally

Andrew Ayres (A loyal and satisfied Takamine customer)

Subject: THANKS

This is to say many thanks for taking the time this morning at very short notice to sort out my M1!! Great customer support.

Much appreciated

Subject: Re: Wavestation Excellent advice

- problem solved - top man.

Subject: Re: X5D spares

Thanks If only all spares depts. were as helpful!

Subject: your techy boys I just wanted to drop you a line to say thanks.

I had to send my an16 dreadnaught back for a repair last week. All my enquiries were quickly and efficiently handled by the same guy. He advised me on my problem and dealt with it promptly. I now have the guitar back and am very satisfied, so satisfied in fact that Im thinking about breaking it again.

Cheers Dave

Subject: RE: Faulty 01R/W - FIXED!!!!!!

Wahoo!!!! You are a scholar and a gentleman (or lady) and a genius as well. I took your suggestion to my tech friend, and my dear old 01R/W is alive and well again. I don't even know your name, but I'd like to express my sincere thanks to you, firstly for responding so promptly and secondly for solving the problem right away. I live far from the UK (Johannesburg South Africa) but next time I'm there, I owe you lunch!! Thanks thanks thanks.

Regards - Colin

Dear Korg Support team,

Thank you for sending me the moss board installation info, it was clear and very helpful. Also, thank you for sending it so quickly.

Your's thankfully... Daniel Robinson.

Hello again, That's just great information! Thank you very much for this.....Great!

Paul Ankrett.

A happy Korg user!!! Many thanks for your advice and quick response.

Much appreciated.

Regards,

Colin

Subject: RE: Korg Website Support Request Thanks!

I'm most impressed with the quick reply!!

Subject: Thanks!

Thanks for your sterling effort in getting over those Takamines to us last week. I believe Grant and yourself put in the extra effort in sorting us out and we and our customers are very appreciative.

Cheers,

Paul Brewer

Many thanks for your advice and quick response. Much appreciated.

Regards,

Colin

Subject: Pencil Stuck in the Keyboard

Many thanks for your advice on removing my pencil from an X2. Thoroughly successful.

Thanks

David Lavin

Subject: Re: 2x pots I just want to say many THANKS to all at Korg Spares dept

With your help I have managed to get my SDD 1000 digital delay back to working order. I must say , that you have been friendly and helpfull, & EXCELLENT!

Thanks again,

Leo Tirelli.

I am on a world tour and go to the USA on Monday. Thank you very much for your very swift and helpful reply. It is very good to deal with a company of such efficiency and care.

Many thanks once again.

All the best,

Spencer Cozens

Subject: Thank-You

Dear All, Thanks for providing a great download site. You've saved my M1R from a fate worse than death!

Kind Regards,

Nick Taylor, Porcupine Studios

Subject: RE: enquiry

Thanks, that's the fastest someone has ever gotten back to me on something of this nature!!! Dillon Holm

Subject:Thank You

Keep up the good work - great products - I have more than one!!!!

Yours thankfully & sincerely

Dave Haughton

Subject: Congrats!

Congratulations on becoming Andertons Music Company's Number 1 repair guys!

Regards,

Alan

Subject: Thanks!

Thanks for the info - have already acted on it - and for getting back to me so quickly.

Many thanks,

Jeff McCracken (EN40C owner).

Subject: RE: AX100G manual

Hiya, Thanks so much for the speedy response.

Cheers Keith

Subject: Re: Korg Website Support Request

That's done it! Many thanks. After all this time one simple change of setting has solved it. I must have tried everything else, but no matter, after almost giving up on it, I'm now in business.

MANY thanks!

Alan

Subject: Mapex drums

Once again I would like to say thank you for clearing up my problem and how professional you and your company are. It is a real pleasure to deal with people who believe in straight talking and getting things done.

Thank you

John R Thomson