WARRANTY INFORMATION

KORG UK LTD values your custom and always attempts to provide you the very best of service.

KORG products are manufactured under strict specifications and voltages required by each country. These products are warranted by the KORG distributor only in each country. Any KORG product not sold with a warranty card or carrying a serial number disqualifies the product sold from the manufacturer's/distributors warranty and liability. This requirement is for your own protection and safety.

Warranty Limitations

The warranty is limited to the repair or replacement of the defective product only.

KORG UK LTD may elect which remedy or combination of remedies to provide at its sole discretion. KORG UK LTD shall have a reasonable time after determining that a defective product exists to repair or replace a defective product. KORG UK LTD's replacement product under its limited warranty will be manufactured from new and/or serviceable used parts. KORG UK LTD's warranty applies to repaired or replaced products for the balance of the applicable period of the original warranty.

KORG UK LTD's entire liability for any defective product shall in no event exceed the purchase price for the defective product.


KORG UK LTD has no liability for general, consequential, incidental or special damages. These include loss of recorded data, the cost of recovery of lost data, lost profits, lost earnings and the cost of the installation or removal of any products.

The warranty does not cover:

  • Damage from physical abuse such as dropping the unit.
  • Damage due to liquid contamination.
  • Damage due to excessive high or low Temperature/Humidity
  • Damage due to inappropriate storage.
  • Physical damage to the heads of any floppy/hard disk mechanism.
  • Physically damaged connectors.
  • Broken keys or physical damage to the keyboard mechanism.
  • Damage resulting from any use other than that it was intended for.
  • Any unit that has been repaired or had an attempted repair made to it by non-Korg personnel.
  • Damage due to incorrect connection, connection to faulty equipment or connection to faulty or incorrect power supplies.
  • Damage in transit as a result of inadequate packaging or protection.
  • Damage to packaging including instrument/flight cases.